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Service Disconnect Made Simple



Remote Service Disconnect


One of the eternal headaches of every utility is the cost and hassle of a service disconnect and reconnect. The days of that problem are now numbered, with Dialight BLP's X-PulseTM, the first self contained remote service disconnect system.

  • No worries about software integration
  • No communications system to install or maintain
  • Quick and easy installation
  • You start to generate savings the next day
  • No large implementation project to run -small deployments are just as economically viable as large ones.

All of this is now possible with Dialight BLP's X-Pulse, a dedicated remote residential service disconnect system that combines the proven performance and safety features of Dialight BLP's 200A disconnect switch with flexible communications including paging, satellite and RF.

No more service visits
The need to deploy service personnel is eliminated immediately after the initial installation of the X-Pulse device.

Desktop control
Using an easy and secure software interface, the X-Pulse system is controlled from the comfort of your office. Simply select a customer from the database and click to send a disconnect or reconnect command.

Uses existing communications network
X-Pulse operates on existing wireless communications infrastructure. Consequently there is no expensive communication system to build or maintain, allowing a utility to strategically deploy the system in small or large numbers and expand the system as needed -rapidly &cost effectively.

Plug and Play installation - fits a customer's existing meter
Installation of the system is made simple with its 'Plug and Play 'design. The complete system is housed in a UL414 approved meter adapter, mounted between the meter and meter socket (either ring or ringless)- no meter upgrade is required.Once inserted there are no control wires to run or connect.

Winter moratoriums?
Choose the X-Pulse Current Limit option if there are periods when it is not permitted to disconnect a service. In this mode the X-Pulse device will disconnect a supply if a customer exceeds a maximum permitted load programmed by the utility.

remote residential control

System Benefits Summary
  • Eliminates disconnect and reconnect costs
  • A single unit can produce a payback in less than 1 year
  • Cost effective for small and large deployments
  • Fast disconnects eliminate further debt increases
  • Works with existing meters - no meter upgrades needed
  • Networked multiple user access without software integration costs
X-Pulse Customer Support


Dialight BLP is dedicated to providing you with top level support and satisfaction. We want to sustain your confidence in us as your preferred supplier, by maintaining a long-term relationship that will deliver the best return on investment from your X-Pulse system.

Helpdesk
The Dialight BLP helpdesk is a dedicated contact point for software and hardware support issues. All calls are handled efficiently and by a highly competent member of our service team.

Training
Training for software and hardware products is available and can be arranged at your facility or at our head office in New Jersey. The training programme can also be
customized to meet your individual requirements.

Secure data center
The X-Pulse System Controller is hosted at our state-of-the-art data center. An advanced security and environmental system ensures your data is safe and secure.
To provide the greatest level of reliability the system is hosted on redundant servers and the facility is backed-up by standby generators ensuring outstanding availability and continuity of service.

Dialight BLP
At Dialight BLP we have been providing disconnect solutions globally for more than 2 decades. During the mid 90's BLP developed S36 PowerPulse, the world 's first low power 200A relay, for use in US metering applications. A variant of the relay is used in our X-Pulse Remote Service Disconnect System.

Dialight BLP Ltd - All Rights Reserved. A subsidiary of Dialight plc